SaaS

AskUIs Journey to ISO 27001: Fast, Smart, and Scalable

AskUI automates user interfaces more intuitively than ever before – cross-platform, voice-controlled, and without technical barriers. With its ISO 27001 certification, the AI startup from Karlsruhe is now also laying the foundation for sustainable growth and trust in the area of information security.

AskUIs Journey to ISO 27001: Fast, Smart, and Scalable
2,5
Months to Certification

Using the Kertos platform, AskUI fully automated and centrally managed all ISO 27001 requirements.

100%
Compliance Automated

Using the Kertos platform, AskUI fully automated and centrally managed all ISO 27001 requirements.

70%
Less Manual Effort

By automating key compliance processes with Kertos, AskUI significantly reduced administrative workload.

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About the Company


AskUI is an AI-first startup from Karlsruhe developing a novel platform for user interface automation – far beyond traditional UI testing. The technology allows companies and developers to automate applications across systems and platforms, regardless of operating system or tech stack. At the heart of the solution are so-called Vision Agents – intelligent agents that recognize, understand, and interact with visual elements on the screen just like a human user. Using modern AI models, they interpret the user interface visually and respond to natural language commands and contextual information. This makes automation intuitive, flexible, and scalable.

AskUI was founded in 2021 by Dominik Klotz and Jonas Menesklou as part of the EXIST founder scholarship. Since then, the company has grown dynamically and established itself as an innovator in the “prompt-to-automation” space, supported by a successful €4.3 million seed funding round led by Eurazeo.
AskUI’s vision: a world where processes can be controlled and automated simply through voice commands.

The Challenge


With rapid growth came AskUI’s next major milestone: the ISO 27001 certification. Existing, partially manual compliance processes were neither efficient nor scalable – and therefore insufficient to meet high security requirements. AskUI needed a solution that would not only lead to certification quickly but also grow with the company in the long term. The challenge was clear: a user-friendly, time-saving system that ensures efficient and sustainable compliance.

The Solution: Kertos


After a disappointing experience with a US provider, AskUI opted for Kertos – and the difference was immediately noticeable. What convinced them? German-speaking, personal expert support and close guidance even beyond the audit. The intuitive Kertos platform enabled seamless automation of all ISO 27001 requirements while offering clear expert guidance. AskUI was able to manage the entire certification process independently – simple, efficient, and without unnecessary overhead.

Kertos’ platform allowed AskUI to implement all ISO 27001 requirements in a structured and efficient way. Instead of managing compliance documentation and evidence manually, the team accessed a centralized, automated solution. Additionally, AskUI implemented Kertos’ Trust Center, enabling proactive communication of security and compliance standards – significantly simplifying security reviews in customer negotiations.

The Impact


Working with Kertos enabled AskUI to successfully complete ISO 27001 certification in just 2.5 months – without having to tie up significant internal resources. The combination of automation, structured processes, and professional consulting resulted in a smooth and efficient audit process.

Beyond the successful certification, AskUI achieved key benefits:

  • Reduced administrative workload: Automating many compliance processes saved the team time-consuming manual work and minimized sources of error.
  • Increased transparency and control: The centralized platform allowed AskUI to check the current compliance status at any time and take targeted action.
  • Improved customer communication: With Kertos’ Trust Center, the company could proactively present its security standards, significantly accelerating the due diligence process in negotiations.

What’s next?
Next on, AskUI will be tackling the ISO 42001 certification as part of the EU AI Act. Thanks to Kertos’ multi-framework integration, AskUI can build on existing compliance efforts – and meet new regulatory requirements with minimal additional effort.

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